Our DREAM Process
The Smart Way to Find Dallas Apartments
At Smart City, we use a special 5-step DREAM process (Discovery, Real Market Knowledge, Exploring Options, Active Touring, and Moving) to put together a personalized apartment search just for you. Simply finding you a place to live isn’t enough—we want to find you a place you’re going to love! At Smart City, we take your space personally.
Discovery
The right questions. Licensed listeners. All here to achieve a deep understanding of what makes your home, home.
“My agent listened to all of my needs and wants but somehow still knew the things I didn’t even know to ask about. They dig deep and know what I don’t know.”
Real Market Knowledge
The guidance you deserve, however you want it. Spend less time researching by getting specialized, market insights and apartment details directly from your agent via call, text or email.
“My agent found an awesome complex that had just been built within a few minutes of my job. I had no idea it even existed!”
Explore Options
Open conversations and honest feedback help your expert assemble a custom collection of viable apartments you’ll actually love.
“My agent really keyed into the features I wanted in a new apartment. I couldn’t tell you how many times I changed my priorities, but she rolled with it and made sure I got what I wanted while staying in my budget!”
Active Touring
Seeing is believing. We help set up easy and efficient apartment tours. You tell us what you love, what you hate and what you can’t live without.
“My agent listened to all of my needs and wants but somehow still knew the things I didn’t even know to ask about. They dig deep and know what I know I don’t know.”
Move
Let’s get moving! Move into your new apartment or move back through the DREAM process — whatever makes you feel totally confident in your decision.
“I just moved into my apartment and despite it being a month since we last spoke, my agent still reached out to check on how I was doing on move-in day!”
Exclusive Smart City Connect services
Once our apartment locators have found you the perfect apartment, our Connect team takes care of the rest! From hooking you up with the best utility rate and renter insurance policies to finding a trusted moving service*, we’ll do the heavy lifting when it comes to all things moving & renting – so you don’t have to.
“Having the Connect Team at Smart City follow up with me after I signed my lease was a literal dream! I can’t say enough about this team and how they went above and beyond to help my move go smoothly!”
